MediReach Ops

Dashboard

MR

Operations

Operations command center

Daily control surface for requests, appointments, patient coordination, partner load, documents, and outbound communication.

New request

Open requests

4

2 high urgency, 4 total

Appointments pending

1

2 confirmed and ready

Delivery issues

1

3 queued, draft, or failed

Blocking documents

2

Missing evidence before progress

Active patients

2

4 beneficiary profiles

Partner network

3

4 organization partners

Care people

4

5 individual professionals

Message records

3

4 notification jobs

Exception queue

Items that need operator action before the day can move cleanly.

ItemPatient / recipientTypeOwnerStatusNext action
REQ-1002Maya SharmaMEDICINELifeCare PharmacyPROCESSINGConfirm stock and delivery cost
REQ-1003Hari Prasad SharmaSUPPORTNisha RaiHIGHCall beneficiary for knee pain severity
REQ-1004Kiran GurungAPPOINTMENTReliable DiagnosticsHIGHVerify post-surgery documents
nt-004Rohit GurungNotificationEmailFAILEDUpload required documents
doc-002Maya SharmaDocumentREQ-1002MISSINGPharmacy refill
doc-003Kiran GurungDocumentREQ-1004MISSINGSpecialist triage

Today’s operating posture

Work by exception, then confirm patient-facing commitments.

High urgency requests2
Failed notifications1
Missing documents2
Pending appointments1

Quick actions

Create requestSchedule appointmentLog messageCreate notification

Appointment readiness

Provider confirmations and preparation state.

Maya Sharma

Star Clinic · Friday, 10:00 AM

CONFIRMED

Carry BP log and current medicine list.

Hari Prasad Sharma

Metro Health · Requested this week

PENDING

Confirm pain severity before booking.

Sushila Adhikari

Reliable Diagnostics · Tomorrow, 8:30 AM

CONFIRMED

Fasting blood sample.

Communication control

Recent messages and pending notification work.

Aarav Sharma

WhatsApp · Today, 8:35 AM

QUEUED

Document needed

Maya Sharma

SMS · Not sent

DRAFT

Visit preparation

Rohit Gurung

Email · Jun 21, 5:00 PM

FAILED

Upload required documents

Maya Sharma

WhatsApp · Outbound

1 Taken

Medication reminder

Hari Prasad Sharma

Phone Call · Outbound

Pending

Support call planned

Sushila Adhikari

SMS · Inbound

Confirmed

Appointment reply

Partner load

Care network capacity and current assignment pressure.

Star Clinic

CLINIC · Pulchowk, Lalitpur

ACTIVE

2 active assignments · Fri 10:00 AM, Sat 12:00 PM

Metro Health

HOSPITAL · Pokhara

PENDING

1 active assignments · Awaiting confirmation

LifeCare Pharmacy

PHARMACY · Bharatpur

ACTIVE

3 active assignments · Open until 8:00 PM

Reliable Diagnostics

LAB · Kathmandu

ACTIVE

1 active assignments · Home collection tomorrow

Care-team workload

Individual care people and their affiliation model.

Dr. Sushil Adhikari

DOCTOR · General physician

VERIFIED

Fri/Sat clinic slots

Independent

Dr. Ramesh KC

DOCTOR · Orthopedic

PENDING

Manual scheduling

Partner assigned

Nisha Rai

CARE COORDINATOR · Beneficiary calls and care triage

VERIFIED

10:00 AM - 6:00 PM

Independent

Sanjay Tamang

LAB TECHNICIAN · Home sample collection

VERIFIED

Morning routes

Partner assigned

Activity timeline

Recent static operation events across modules.

Nisha assigned Star Clinic to REQ-1001

Operations event

Aarav received appointment confirmation

Operations event

LifeCare Pharmacy is checking Amlodipine stock

Operations event

Rohit needs to upload discharge documents

Operations event